This policy explains how we handle your data when you use our background removal service.
Images you upload – We temporarily store images to process them. Files are automatically deleted within 24 hours of upload.
Account information – For registered users, we collect email address, username, and encrypted password. Payment information is handled by our payment processor, not stored on our servers.
Usage data – We track processing times, error rates, feature usage, and API calls to improve the service. This data is anonymized and doesn't include image content.
Technical information – Browser type, device information, IP address, and access times for security and performance monitoring.
Process images – To remove backgrounds as requested.
Improve accuracy – Usage patterns help us identify where the AI needs refinement. We don't use your actual images for training.
Provide support – Account and usage data helps us troubleshoot issues.
Prevent abuse – Technical data helps detect fraud, spam, and security threats.
Send updates – For registered users, we send service notifications and plan updates. Marketing emails are opt-in only.
We don't train AI models on your uploaded images. Our models were trained on licensed datasets before launch.
We don't sell your data to third parties. We don't share images or personal information with advertisers or data brokers.
We don't store images permanently. Automatic deletion happens within 24 hours maximum.
We don't access image content unless you request support for a specific processing issue and grant permission.
Uploaded images – Deleted within 24 hours of upload automatically.
Account data – Retained while your account is active. Deleted within 30 days of account closure.
Usage analytics – Anonymized data retained for 12 months for service improvement.
Payment records – Transaction history retained for 7 years for accounting and legal compliance.
Images transmit over encrypted HTTPS connections. Processing happens on isolated servers with restricted access.
Passwords are hashed using industry-standard encryption. We can't see your password.
Our infrastructure includes firewalls, intrusion detection, and regular security audits.
Staff access to systems is limited. No one views images during normal processing.
We use essential cookies to keep you logged in and remember settings.
Analytics cookies help us understand how people use the tool. These are anonymized.
We don't use advertising cookies or cross-site tracking.
You can disable cookies in your browser, but some features may not work properly.
Payment processing – Stripe or similar handles payments. They collect billing information according to their privacy policy.
Infrastructure providers – Cloud hosting services store data according to their security standards. We use providers with strong privacy commitments.
Analytics – We use privacy-focused analytics that don't track individual users across sites.
These services have their own privacy policies. We choose providers that align with our privacy standards.
If you use our API, you're responsible for how you handle images processed through it. Don't send us images containing sensitive personal information unless necessary. You're responsible for obtaining consent from people in images.
API logs include request metadata but not image content. Logs are retained for 90 days for debugging and security.
Our servers are located in [region]. If you're outside this region, your data may be transferred internationally.
We use standard contractual clauses and encryption to protect data during transfer.
Our service isn't intended for users under 13. We don't knowingly collect data from children. If we learn we've collected information from a child under 13, we delete it immediately. Parents who believe their child has provided information should contact us.
We update this policy when our practices change. The date at the top shows the last revision.
Significant changes will be announced via email to registered users or notice on the website.
Continued use after changes means you accept the updated policy.
If a security incident affects your data, we'll notify you within 72 hours of discovery.
Notifications include what happened, what data was affected, and what we're doing about it.
Don't create an account – Use the free tier without registration to minimize data collection.
Delete images immediately – Download results and they're automatically deleted from our servers.
Close your account – Request deletion anytime through settings or by contacting support.
Limit data sharing – We only share data when legally required or with your explicit consent.
We process data based on:
Contract – To provide the service you requested.
Legitimate interest – To improve the service and prevent abuse.
Consent – For marketing emails and optional features.
Legal obligation – To comply with tax, accounting, and legal requirements.
Questions about how we handle your data? Want to exercise your privacy rights?
Email: support@bgremover.org
We respond to privacy inquiries within 2 business days.
For data access, deletion, or correction requests, we verify your identity before processing.
We comply with GDPR for European users, CCPA for California users, and other applicable privacy regulations.
If you believe we've mishandled your data, you can file a complaint with your local data protection authority.